TRABAJO GUEST SERVICE MANAGER MARTÍNEZ DE LA TORRE, VERACRUZ DE IGNACIO DE LA LLAVE

Customer service manager who we are american international group, inc... customer service manager has the responsibility of delivering and materializing the product...

Develop strategies to improve service quality, reduce resolution times, and enhance customer satisfaction... collaborate with engineering, product, and customer...

Meet or exceed client service expectations for assigned inbound requests... report on status of accounts to local manager and producing office...

Consistently meet service levels agreements and metrics in terms of volume, accuracy, and quality... maintain accurate and updated files for all accounts in accordance...

Provides timely service throughout the life of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, and responding...

Customer service provide an efficient service to our internal clients (handlers, supervisors and managers) for the claims data sise transformation...

• coordinate internal supporting functions to service clients’ needs seamlessly from the customer experience... what we’re looking for: • more of 4 years of experience...

Proficient in using power bi, ms office, advance excel (macros) – a must; access, data mining crm software experience financial insurance analysis related to collections...

Work with the gl accounting lead and the local reporting manager in preparing key deliverables for the business and for the external stakeholders as requested by...

You will need to provide excellent service to brokers through a consistent, timely, and proactive approach to underwriting... you will also aim to generate new business...

About the role what you need to know: the claims analyst i reports to the commer lines claims manager... general insurance offers a broad range of products to customers...