TRABAJO CUSTOMER SERVICE PM MARTÍNEZ DE LA TORRE, VERACRUZ DE IGNACIO DE LA LLAVE

customer service and/or direct call handling experience... the opportunity: the customer experience analyst plays a key role in assuring world-class customer experience...

service improvement: identify and propose service enhancements and training requirements to continually improve the service experience... moller - maersk is an integrated...

Develop strategies to improve service quality, reduce resolution times, and enhance customer satisfaction... collaborate with engineering, product, and customer...

Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing...

• develop forecasting models, causal inference, and machine learning approaches to address customer problems and customer demand... • analyze gaps between operational...

Proficient in using power bi, ms office, advance excel (macros) – a must; access, data mining crm software experience financial insurance analysis related to collections...

Proactive, resilient customer service productivity improvement excellent written and verbal communication skills analytical skills and detail oriented excellent...

Available from 8:00 am to 9:00 pm from monday to saturday... the telemarketing operation is a monday through saturday schedule to cover a service window according...

customer and sales orientated behaviors: motivated, tenacious, focused, technically skilled, proactive, and accountable... you will need to provide excellent service...

Timely, accurate and customer focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense effective communication and management...

• coordinate internal supporting functions to service clients’ needs seamlessly from the customer experience... the diversity of our people is one of aig’s greatest...