TRABAJO CUSTOMER OPERATION QUALITY TRAINING CIUDAD DE MÉXICO, CIUDAD DE MÉXICO

customer set up & training profiles and passwords workorder esc/monitoring connection issues service performance delivery of kpis - ensure data integrity within...

This may include data management, study start up, patient recruitment, medical monitoring, pharmacovigilance and quality assurance (qa)...   •    oversees site interactions...

Develops customer relationships and works independently with internal stakeholders and customer on assigned projects...   follows all gdcm review processes and strives...

Represent the voice of the customer to internal organizations... the enterprise accounts csm may be called upon to facilitate technical support and/or to provide...

Your responsibilities will be: manage daily shipping in order to guarantee the customer service continuity and quality while optimising operational costs in compliance...

You will develop understandable programs with robust documentation and training... our offerings include genai enabled content localization with machine translation...

Responsibilities the role of the  operation and technical support level 2 noc  will thus be two-fold,  (i)  to follow the issue management procedures and to find...

• support the on-boarding and training of new team members... • ensure the training materials for the product group area are documented... agile, waterfall)...

We are employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future... •    knowledge in sap transportation management...

Conduct testing and quality assurance activities to ensure the successful implementation and integration of the sap sd module and complementary customer service...

We are employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future... • identify gaps in existing functionalities...

We are employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future... personal and professional growth through...

customer escalations: confidently respond to high-profile, high-impact customer escalations... strong understanding of customer support processes and infrastructure...

) • coordinate local actions needed for troubleshooting • create knowledge articles about issues and distribute them to local and global as needed • act as first...

•    participate in customer meetings as required... •    provide comprehensive self-review of proposal text in preparation for final commercial operation (co)...

With sensitive customer questions resolved quickly and predictably, account teams and customers can focus on leveraging our platform to deliver business results...

With sensitive customer questions resolved quickly and ownership of the renewal process, account teams and customers can focus on leveraging our platform to deliver...

Understands new customer requirements and ensure adequate support to new customer requirements and initiatives... monitors customer satisfaction and service level...

Support data quality initiatives...   customer / vendor master preferrable from sap & master data governance (mdg module)... we are employees strong driven by the...