TRABAJO BILINGUAL TECHNICAL SUPPORT EXPERIENCE CIUDAD DE MÉXICO, CIUDAD DE MÉXICO

· provides site support for customer break-fix activities, offers technical assistance to third-party and authorized service providers, and leads onsite escalation...

Prior contact center experience in a technical support environment is considered an asset... job description reporting to a technical support team lead or manager...

About the team aws support engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams...

E-support experience... phone and remote support experience... experience in troubleshooting in a technical environment... 0-1 year experience in relevant technologies...

Responsibilities the role of the  operation and technical support level 2 noc  will thus be two-fold,  (i)  to follow the issue management procedures and to find...

We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations... the technical solutions team enables...

technical production and support of wow courses conducts multiple technical orientation sessions before the start of each wow training... the pmu learning and development...

The aws global support team interacts with leading companies and believes that world-class support is critical to customer success... • strategic and deep-dive technical...

You improve the customer experience with technical support, case escalations, and service quality... * resource planning to support various program asks...

Strong understanding of customer support processes and infrastructure... documentation: produce technical design documents, technical guidance documents, and custom...

The aws global support team interacts with leading companies and believes that world-class support is critical to customer success... able to communicate effectively...

Roles and responsibilities: provide technical support for cisco security products to cisco customers, partners, account teams, and other internal technical support...

Communicate highly technical concepts to a variety of audiences, including executive-level technical decision-makers... nice to have: experience in global teams...

experience in managing through leaders... experience in managing large-scale technical projects from concept to delivery... evaluate complex business and technical...

Basic qualifications - 4+ years of software development, or 4+ years of technical support experience - experience troubleshooting and debugging technical systems...

The aws global support team interacts with leading companies and believes that world-class support is critical to customer success... •able to communicate effectively...

•    provide technical expertise on sql / databases...   •    experience managing projects or working towards a deadline... •    guidance on complex design or technical...