TRABAJO BILINGUAL TECHNICAL SUPPORT COMPUTER CIUDAD DE MÉXICO, CIUDAD DE MÉXICO

· provides site support for customer break-fix activities, offers technical assistance to third-party and authorized service providers, and leads onsite escalation...

Prior contact center experience in a technical support environment is considered an asset... job description reporting to a technical support team lead or manager...

About the team aws support engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams...

We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations... the technical solutions team enables...

technical production and support of wow courses conducts multiple technical orientation sessions before the start of each wow training... the pmu learning and development...

Roles and responsibilities: provide technical support for cisco security products to cisco customers, partners, account teams, and other internal technical support...

The aws global support team interacts with leading companies and believes that world-class support is critical to customer success... able to communicate effectively...

* resource planning to support various program asks... you help scope technical efforts and identify risks... * developing support strategies and creating appropriate...

•    provide technical expertise on sql / databases... •    guidance on complex design or technical issues faced by the factories in reporting...

The aws global support team interacts with leading companies and believes that world-class support is critical to customer success... •able to communicate effectively...

• adapt to a fast paced and changing technical environment... • adapt to a fast paced and changing technical environment... • participate on various projects and...

Responsibilities: - provide level 2 technical support to end-users... create and maintain technical documentation related to support processes, procedures and application...

Responsibilities provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware...

Work with service owners to develop innovative solutions to complex technical challenges... drive requirements and process improvements evaluate system-level technical...

• address customer support tickets promptly, providing clear communication and effective solutions to technical problems... basic qualifications - 4+ years of software...

• technical experience in aws services... • experience handling large enterprise technical customer escalations... the aws global support team interacts with leading...