TECHNICAL SOLUTIONS ENGINEER I, INFRASTRUCTURE, GOOGLE CLOUD
Descripción de la oferta de empleo
You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative.
You work closely with a cross-functional team of web developers and systems administrators, not to mention a variety of both regional and international customers.
Your relationships with customers are crucial in helping Google grow its Cloud business and helping companies around the world innovate.
In this role, you will own important customer issues in addition to providing support to our other support teams.
You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud.
When customers cannot resolve issues themselves, your job is to ensure that we have the necessary tools and processes to resolve the issue.
You will troubleshoot technical issues for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting.
You will focus on customers need and you will help drive the success of Google Cloud by understanding and advocating for our customers issues.
Google Cloud accelerates every organizationâs ability to digitally transform its business and industry.
We deliver enterprise-grade solutions that leverage Googleâs cutting-edge technology, and tools that help developers build more sustainably.
Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Detalles de la oferta
- 08/11/2024
- 06/02/2025
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