TEAM LEADER (B&E)
Descripción de la oferta de empleo
• Real time problem solving skills • Daily Client Interaction • Serve as mentor to new agents • Provide weekly 1.
coaching sessions for performance feedback • Knowledge of MS Office • Support agents with hands on ability to research and resolve complicated issues in a fast paced environment • Understanding of Healthcare Payer scope of services and compliance Funciones y responsabilidades.
• Habilidades para resolver problemas en tiempo real • Interacción diaria con los clientes • Actuar como mentor de los nuevos agentes • Brindar sesiones semanales de coaching individual para recibir comentarios sobre el desempeño • Conocimiento de MS Office • Agentes de soporte con capacidad práctica para investigar y resolver problemas complicados en un entorno de ritmo rápido • Comprensión del alcance de los servicios y el cumplimiento de las políticas de seguros de salud
Detalles de la oferta
- Wipro Limited
- Sin especificar
- 13/09/2024
- 12/12/2024
Excelente imagen corporativa disponibilidad de tiempo vehículo (no indispensable) realizar solo actividades de medición de venta e indicadores solo supervisión de cierres de venta solo supervisión de seguimiento de clientes llamadas telefónicas y envío de correos electrónicos manejo de paquetería office......
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