SUPPORT ANALYST (SRE)

ota-ay-mxsup Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence.
Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services.
Design and develop designs, architectures, standards, and methods for large-scale distributed systems.
Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.
Career Level - IC3 Work with Site Reliability Engineering (SRE) team on the shared full-stack ownership of a collection of services and/or technology areas.
Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services.
Responsible for the design and delivery of the mission-critical stack, with a focus on security, resiliency, scale, and performance.
Authority for end-to-end performance and operability.
Partner with development teams in defining and implementing improvements in service architecture.
Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add best-in-class capabilities to the Oracle Cloud service portfolio.
Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack.
Demonstrate a clear understanding of automation and orchestration principles.
Act as an ultimate escalation point for complex or critical issues that have not yet been detailed as Standard Operating Procedures (SOPs).
Apply a deep understanding of service topology and the dependencies required to solve issues and define mitigations.
Understand and explain the affect of product architecture decisions on distributed systems.
Professional curiosity and a desire to a develop deep understanding of services and technologies.
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems.
True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before.
It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes.
We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency.
We put our people first with flexible medical, life insurance and retirement options.
We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process.
If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +, option one.
Disclaimer.
Oracle is an Equal Employment Opportunity Employer*.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer