SUPERVISOR-SPA

Job Description For Supervisor-Spa(HOZ) in Isla Mujeres,Mexico.
Job Number Job Category SpaLocation Almare Luxury Collection Adult All-Inclusive Isla Mujeres, Carretera Garrafon Vista Alegre, Isla Mujeres, Quintana Roo, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAdvise employees on general property information, in-house groups, policy changes, or other pertinent information.
Answer questions about available services, general property information and amenities.
Confirm guest first and last name and type of treatment scheduled prior to beginning treatment.
Monitor and stick to time schedule throughout the day.
Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed.
Promote and sell spa/salon services and retail products.
Complete requisitions for additional products, supplies, or equipment.
Inspect work areas and tools/equipment to ensure conformance to company standards.
Notify Engineering of spa/salon maintenance and repair needs.
ssist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model.
Report accidents, injuries, and unsafe work conditions to manager.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals.
Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans.
Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
REFERRED QUALIFICATIONS Education.
High school diploma or G.
.
.
equivalent.
Related Work Experience.
At least 2-years of related work experience.
Supervisory Experience.
No supervisory experience.
License or Certification.
NoneMarriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories.
Our more than 100 years of experience, beginning in under the Italian CIGA brand - a collection of Europes most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destinations cultural charms and treasures.
If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destinations heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.
In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.