SR. MANAGER, COMMERCIAL EFFECTIVENESS - PARTNERING & PERFORMANCE - AMERICAS & DIGITAL TECHNOLOGIES

Job Description.
Senior Manager, Commercial Effectiveness – Partnering and Performance – Americas & Digital Technologies Site Locations.
Newark, NJ- US, Chicago, IL - US, Franklin, TN - US, São Paulo, São Paulo - Brazil, or El Marques, Querétaro - Mexico This role is responsible for performance managing the Americas & Digital Technologies MGS Commercial team to deliver success to, and delight MGS Commercial’s customers.
The role is accountable for recommending multi-year targets across key measures (including savings, cash & NPS); tracking delivery against these targets; leading regular customer engagements & performance reviews; highlighting successes and escalating risks & opportunities.
They are responsible for running annual operating plans in line with the segment’s expectations as well as drive a multi-year plan.
They embed a performance culture mindset within MGS Commercial and the business to help unlock value for the business.
This role plays a crucial part in driving MGS Commercial’s success by defining the Business partnering strategy and engagement model to enable strategic collaboration and defining of priorities between the segments and MGS Commercial to maximize value on all sides.
This role interfaces with senior levels of the organization within MGS Commercial and the segments to manage performance, drive collaboration, and enhance the business partnership.
The expectation is that the role will continue to evolve, with continued greater focus on both MGS Commercial customers and vendor engagement.
What will be your key responsibilities? Oversee the regional MGS Commercial Performance program across all areas of Commercial, implementing a multi-year savings pipeline to ensure delivery of results year over year Develop & lead the regional segment engagement plan & governance to drive strategic collaboration and accelerate performance between MGS Commercial and the segments Provide a connection point between the MGS Commercial and regional segment leadership teams to provide visibility of performance, identify opportunities & risks, and escalate issues where appropriate Role model brilliant business partnering with our segment stakeholders to maximize value of service to our customers and simplify the user experience Partner as required to scale and mature the MGS Commercial Voice of the Customer activities.
Provide insights back to relationship managers and MGS Commercial leadership.
Monitor improvement plans, Amplify the voice of MGS Commercial customers within MGS Commercial, and amplify the success of MGS Commercial within our customers Drive a performance-based mindset through KPIs to successfully embed a performance culture with MGS Commercial and the business Contribute strongly to the development, communication, and delivery of the agreed business objectives and key performance indicators Champion “Mindsets and Behaviors” activities across the organization.
Support MGS Commercial long term strategy execution as required.
Manages one direct report – Manager, Strategy & Performance – Americas & Digital Technologies What are we looking for? Bachelor’s Degree, or 5-7 years of equivalent experience Extensive experience in Procurement related fields, experience in Indirects is an advantage History of building high quality internal and external relationships and interaction with management at all levels Working in complex internal organization setting – partnering and influencing across functions and markets regionally and globally Strong communication and influencing skills Demonstrable leadership ability of planning, managing and delivering complex projects at a cross-functional or enterprise-wide level Strong change management credentials, ability to develop a compelling vision & execute the strategy with excellence Strong business acumen, analytical & quantitative skills Ability to drive for results in the pursuit of challenging stretch goals Proven ability to make sound decisions in complex and/or ambiguous business environments #LI-JH1 Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you need assistance or an accommodation during the application process because of a disability, it is available upon request.
The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.