SR. INFRASTRUCTURE POD ENGINEER

If you're looking for a career where you can make a real impression, growth on your hands and the best benefits, join Global Service Center (GSC) HSBC and discover how valued you'll be.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories.
We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of  Sr.
Infrastructure POD Engineer, this role will be working on projects in Asia, Middle East, Europe, and Americas, current install base is for 25+ countries This role daily activities will be performing as a supervisor not technical operative the next objetives.
Provide SME level L3 support for mid-tier environment when needed, For production this is a 24x7 requirement when staff member is scheduled, escalate issues to appropriate SME's.
This chedule will be only necessary in specific indidents, normally the schedule will be office currency 8.
to 5.
pm Investigate issues to determine root cause and suggest/implement fixes Plan and coordinate any infrastructure or application changes that are needed Create/maintain a knowledge “log” of issues and how to resolve Provide support for development, environments for ongoing projects during agreed UK/US daytime hours Perform cross-training (as directed by management) to department on base SAS EFM (SAS EFM is a Transaction Fraud Monitoring System) functions on how to support production mid-tier environment Create/maintain programs to facilitate recycling of needed SAS EFM components in development/UAT to allow all department members to be more self-sufficient Responsible for builds to agreed schedule Work with other PODs to support application changes Install various software packages Install/configure/monitor App Dynamics Install/configure/manage Splunk Install application hotfixes Create needed scripts/jobs for batch, monitoring, rule deployments and maintenance Create Control M/Patrol jobs To suceed in this role and be contacted by our teams you will need to have experience and knowledge on.
+2 years App Dynamics and Splunk Experience L2 or L3 Production Support experience including.
configuration, upgrades/patches, performance tuning, backup 10+ years of software development/deployment/support experience 10+ years of distributed Unix/Linux administration/support experience 10+ years DB2/Oracle knowledge/support experience Experience with Unix scripting/automating Unix process Knowledge of security configurations (i.
., SSL, TLS) Knowledge of JAVA development with restful services a plus Knowledge of tools such and Jira, Confluence, Visio a plus What we offer for you.
Highly Competitive Compensation Bank Kind of Benefits much above the law Career growth for middle term Contact with International Teams and exposure with SMEs of all topics Free training ofered by the Bank Hybrid Work Schedule open to be negociated