SENIOR SYSTEM ENGINEER WINTEL, VMWARE

This role provides diagnose and remediate issues with Windows, VMware Server Infrastructure, and related roles and features, also seeking working experience in the following technologies Windows, VMware vSphere, provide engineering support, build and maintenance for the global Wintel, VMWare infrastructure that includes Physical/Virtual systems.
Responsible for engineer services that include coordination, change control, monitoring, ticket queue administration, support and triage of all global Wintel, VMWare, infra systems.
Initial triaging, and remediation of high critical incidents.
Responsible for creating / updating Knowledgebase articles.
Responsible to fix the incident reported through SNOW and fix within the SLA.
Responsible for Creating & implementing Change requests.
Responsible for fulfilment requests of standard changes (request for data, request for information, server builds, other service catalogue items) Responsible for creating and updating Known Error documentation.
Responsible for identifying RCA for the problem records related to critical incidents.
Responsible to identify SIP and run through it.
Responsible for availability monitoring and escalation.
Skills and Capabilities Essential Implementation, Administration and troubleshooting experience in VMWare Horizon View VDI.
Installation and configuration on VMWare Horizon client Implementation, administration and configuring converged infrastructure such as Nutanix, VMWare on Nutanix, Cisco UCS, NetApp HCI etc., Engineering level of experience in Wintel/VMWare and Cloud with respect to managing Incidents, Problems, changes, and capacity management aspects Strong working experience in administering windows and .
Experience and ability to work in shifts on rotational basis covering 24*7 support.
Ability to work effectively in a matrix organization is essential.
Experience working with enterprise monitoring tool and understanding dashboards.
Experience with using Knowledge articles and documented SOPs to resolve tickets.
Experience working with server hardware DL, BL series Desirable Experience and ability to work in shifts on rotational basis covering 24*7 support.
ITIL Knowledge on Change, incident, and problem management.
Must be strong in interpersonal communication and should have handled Priority issues and customer call and escalations.
Experience with PowerShell, Script or BASH shell scripting, Python, script preferred.
Working knowledge in AWS, Azure and Google cloud In Depth or working Knowledge on cloud solutions and concepts Key Relationships to reach solutions Internal (to AZ or team) Application/Software Engineering, Infrastructure Engineering, Portfolio Mgt / Project Management Service Delivery, Enterprise Architecture External (to AZ) Third Party suppliers Vendor / System integrators Support WHY JOIN US ? A place to do important work.
We connect across the whole business to power each function to better influence patient outcomes and improve their lives.
Impactful and valuable, this is where you come to raise your profile and do good for others.
Rise to the challenge of shaping the future of an evolving business in the technology space.
SO, WHAT’S NEXT? Are you already envisioning yourself joining our team? Good, because we’d love to hear from you! Click the link to apply and we’ll be in touch as soon as we can.
WHERE CAN I FIND OUT MORE? Our Social Media, Follow AstraZeneca on LinkedIn https://www.
inkedin.
om/company// We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability Date Posted 27-sept- Closing Date 03-dic- AstraZeneca embraces diversity and equality of opportunity.
We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.
We believe that the more inclusive we are, the better our work will be.
We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.
We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
Somos una compañía biofarmacéutica global e innovadora.
En AstraZeneca nos enfocamos en el potencial de la ciencia para hacer frente a las necesidades no cubiertas de los pacientes en todo el mundo.
Nos comprometemos en aquellas áreas en las que creemos que realmente podemos cambiar el curso de la medicina y hacer realidad nuevas grandes ideas.
Somos un lugar donde la libertad de pensamiento y la creatividad alimentan nuestra determinación por marcar la diferencia a través de la ciencia.
Nuestra ciencia vive más allá de nuestros laboratorios.
Nuestra perspectiva global significa que utilizamos el talento y la experiencia de todo el mundo para hacer que nuestros medicamentos sean exitosos.
En AstraZeneca el único que puede poner límites al alcance de su carrera eres tú.
Con los conocimientos adecuados y la pasión te ayudaremos a explorar lo que AstraZeneca puede ofrecerte.
Our Inclusion & Diversity (I&D) mission is to create an inclusive and equitable environment where people belong, using the power of our diversity to push the boundaries of science to deliver life-changing medicines to patients.
Inclusion and diversity are fundamental to the success of our company, because innovation requires breakthrough ideas that only come from a diverse workforce empowered to challenge conventional thinking.
We’re curious about science and the advancement of knowledge.
We find creative ways to approach new challenges.
We’re driven to make the right choices and be accountable for our actions.
As an organisation centred around what makes us human, we put a big focus on people.
Across our business, we want colleagues to wake up excited about their day at the office, in the field, or in the lab.
Along with our purpose to bring life-changing medicines to people across the globe, we have a promise to you.
to help you realise the full breadth of your potential.
Here, you’ll do work that has the potential to change your life and improve countless others.
And, together with your team, you’ll shape a culture that unites and inspires us every day.
This is your life at AstraZeneca.