SENIOR ACCOUNT MANAGER

We are a diverse team that takes pride in understanding the perspectives of others.
We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.
To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.
As a Senior Account Manager, you will be at the forefront of our growth strategy, tasked with winning commercial deals in key markets/verticals.
Your role is not just about selling; it's about understanding customer pain points, leveraging our unique selling propositions (USP), and developing targeted commercial offers.
Success in this role involves collaboration, strategic thinking, and meticulous pipeline management.
Key Responsibilities.
Engage with potential customers, understand their pain points, and effectively communicate our USP to win new business.
Collaborate with Marketing to identify potential customers and provide structured feedback on generated leads.
Identify customer pain points and formulate targeted commercial offers to address their specific needs.
Document, track, and analyze the sales pipeline using the CRM tool (Hubspot) to ensure a robust and well-managed sales process.
Maintain, refresh, and expand the sales funnel, working closely with Sales Ops to track key performance indicators (KPIs) and provide regular updates to Senior Management.
Collaborate with various functions (e.
., KYC, Legal, Product) to facilitate a smooth customer onboarding process, ensuring a successful transition to production.
Work closely with the Account Manager during onboarding to ensure revenue targets are achieved, and customers have an exceptional experience.
Qualifications.
Proven experience in face to face consulting FX, payments or, financial services Strong understanding of commercial strategy and sales support Excellent communication and negotiation skills Experience with CRM tools, preferably Hubspot Ability to collaborate effectively with internal teams for seamless customer onboarding.
Who We Are With over 7 million users, Bitso is the leading cryptocurrency platform in Latin America.
We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion.
We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.
We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values.
Be Human.
we delight our customers through great products, deep care and true empathy.
We are humble and we take pride in understanding the views of others to help us see the full picture.
Drive Change.
we're fearless pioneers committed to unlocking the crypto revolution for humanity.
We move fast, take risks and work together to drive lasting impact.
Choose Bold Honesty.
we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
Be An Owner.
our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.
Learn more about our  culture and values.
Compensation & Benefits At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.
So for those willing to commit, adapt and pioneer the most important change of the century we offer.
Me Time program, including unlimited paid time off.
Remote-first work environment.
Employee Stock Option program.
Zero trading fees through our Bitso app.
Extended Family Leave Policy.
all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina.
Volunteering days.
Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.
Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive! These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
This role is expected to work remotely.
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