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SALESFORCE BUSINESS SYSTEMS ANALYST

Xico - Veracruz de Ignacio de la Llave

Descripción de la oferta de empleo

Salesforce Business Systems AnalystApply locations.
México City, Ciudad de Mexico - MexicoTime type.
Full timePosted on.
Posted 14 Days AgoTime left to apply.
End Date.
January days left to apply)Job requisition id.
RThis role will work with our Nissan Commerce platform team for connected vehicle telematics billing and subscription management.
The Salesforce Business Systems Analyst is responsible for defining and creating Epic Stories and User Stories to define features that will enable differentiating capabilities, improve efficiency, reduce complexity, and drive configuration over code to deliver market-leading products and services.
You will have a detailed understanding of the system(s) for the purposes of defining requirements and use customer journey and process flow mapping to create, align, and communicate scope.
The SBSA understands problems and opportunities in the context of current state and future roadmap plans and recommends solutions that enable the organization to achieve its goals.
ob Responsibilities.
licit business requirements using interviews, document analysis, systems analysis, and grooming sessions with key line of business and Nissan Digital Subject Matter Experts.
evelop and recommend feature designs that use configuration over code.
Develop alternatives and communicate pros \u cons for alternatives to gain agreement on best approach.
ritically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details; able to distinguish user requests and service orders from the underlying true outcomes.
roactively communicate and collaborate with external and internal customers to analyze feature outcomes.
eliver the following artifacts as needed but not limited to.
Epic Stories, User Stories, Customer Journey Diagrams, Process Flow Diagrams, Business Context Diagrams.
acilitate Sprint Demos and Sprint approvals.
nderstand the organization and stay up to date on current commerce platform trends and releases, align with business and industry insights to identify opportunities and areas for improvement.
reate and present recommendations to support objectives.
perate with the context of Product Teams, Agile Development, and DevOps Lifecycle Management.
xpectations and Skills.
-7 years as Business Systems Analyst working in Agile, Salesforce, or related Commerce experience preferred.
nderstanding of Scrum Master/ Project Management skills.
se of JIRA for Story development and management.
xcellent verbal and written communication skills.
roficiency with MS Office Suite (Word, Excel, PowerPoint, Access, Visio).
ust be able to multi-task and demonstrate ability to prioritize own schedule and organize workload effectively with minimal supervision.
xperience with Salesforce Product Configuration and Flows preferred.
ertifications in Agile, Salesforce Administrator preferred
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Detalles de la oferta

Empresa
  • Sin especificar
Municipio
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 27/12/2024
Fecha de expiración
  • 27/03/2025
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