REVENUE SPECIALIST I - MEX
Descripción de la oferta de empleo
They work to ensure timely repayment plans are made and collection efforts are handled correctly to minimize revenue loss.
They will focus on monitoring and resolving past due balances, to ensure new customers are set up correctly for billing purposes, and research billing and payment inquiries as needed.
ESSENTIAL DUTIES & RESPONSIBILITIES Performs collection duties associated with outstanding balances and delinquent accounts.
Responds to incoming calls and e-mails in multiple systems.
Keeps detailed notes on customer accounts to ensure continued follow up for account resolution.
Meets KPI Standards as per the company procedures.
Responsible for coordinating either direct or through collaboration with other departments, responses to questions and complaints regarding invoicing.
Escalates advanced customer issues or higher balance account concerns to second and third tier for additional review.
Maintains high level knowledge of other Ops departments and/or systems.
Converts customers payment methods to electronic/autopay.
Communicate payment issues with the sales team.
Remedies returned, declined and fraudulent payments that occur with past due accounts.
Research misapplied/unpaid payments when applicable to past due accounts.
Arrange payment plans for customers that would otherwise be sent to an outside collection’s agency.
Suspends accounts as needed and monitors suspended accounts for payment in the case of reactivation.
ork closely with Collections and Billing teams as well as Corporate locations in the resolution of day-to-day and payment issues.
REQUIRED KNOWLEDGE/SKILLS/ABILITIES Customer service.
Communication in English language, both written and verbal Critical thinking.
Efficient.
Organization.
Persuasion.
Resourceful.
Time management.
Analytical.
Basic knowledge of industry.
Basic knowledge of red flags.
ACH autopay.
QUALIFICATIONS.
Bachelor’s degree in finance, accounting or equivalent preferred.
Minimum of 1 year experience in Collections, Finance or Customer Service.
Multicurrency experience a plus.
PHYSICAL DEMANDS & WORK ENVIRONMENT Work Environment.
Job is typically performed in a general office environment.
Physical Requirements NP Not Present O Occasional (Up to 25% of time) F Frequent (% of time) C Constant (75% or more of time) Job Details Job Family Mexico Pay Type Salary
Detalles de la oferta
- Worldwide Express
- En todo México
- Sin especificar - Sin especificar
- Sin especificar
- 10/12/2024
- 10/03/2025
Praat escuela de vuelo sc requiere personal técnico aeronáutico para su base ubicada en aeropuerto intercontinental de querétaro técnicos en mantenimiento clase i técnicos en mantenimiento clase il, electrónica/laministería favor de enviar cv indicando que se cuenta con certificados, examen médico y......
Somos una empresa 100% mexicana con 50 años de experiencia... bienvenido al lugar donde las historias más importantes son las de nuestros equipos: cinépolis... manuel ávila camacho 3985, centro industrial tlalnepantla, 54030 tlalnepantla, méx... requisitos del puesto que necesitas: indispensable contar......
Sección i y ii, nave i, mza... oportunidad de planta y obtener prestaciones superiores de ley: vales de despensa $500 mensuales caja de ahorro vales de despensa $500 mensuales bono de productividad... requisitos del puestoproambi expertos en reciclaje tecnológico estamos en busca de tu talento como......
We are a consulting company & workday specialist that enhances the integration of technology into companies through a professional team and a unique way of doing business based on understanding and closeness... a work process in which both understanding and closeness are the top priority......
Administrative department business analyst, payroll manager, marketing specialist, administration supervisor, human resources officer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer, secretary / office assistants / office clerks / front desk clerks, account......
Administrative department business analyst, payroll manager, marketing specialist, administration supervisor, human resources officer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer, secretary / office assistants / office clerks / front desk clerks, account......
I am thrinadh, i work as a technical lead recruiter for cliecon solutions inc... key responsibilities: ability to take technical/functional leadership in one specific product or area of business processes... experience & expertise in one of these areas is mandatory ms dynamics 365 – f&o; – technical......
Gd&t;, i interpretación de dibujo técnico... programación cnc básica a pie de máquina... control de procesos productivos (spc)... uso de instrumentos de medición... hacienda el palmar requisitos: ingeniería industrial o afín... análisis de vida útil en herramientas de corte pcd y carburo......
Gd&t;, i interpretación de dibujo técnico... programación cnc básica a pie de máquina... control de procesos productivos (spc)... uso de instrumentos de medición... hacienda el palmar requisitos: ingeniería industrial o afín... análisis de vida útil en herramientas de corte pcd y carburo......
Somos una empresa 100% mexicana con 50 años de experiencia... bienvenido al lugar donde las historias más importantes son las de nuestros equipos: cinépolis... disponibilidad de horario de 3 a 11:30 pm... otros datos del puesto¡aplica aquí! comparte tu cv completo al correo *****@***** o acude a cinépolis......
