QA ENGINEER

QA Engineer Applicants are required to read, write, and speak the following languages.
nglish,Spanish Oracle IGIU Overview The Infrastructure Global Industry Unit is one of the largest Industry business units at Oracle.
Energy, Water, Construction and Engineering products in that unit help organizations reimagine how organizations plan, build, and operate the vital assets that improve lives and power progress around the world, today and tomorrow.
From managing complex projects and portfolios, to enabling better ways to collaborate in the field, to transforming data into insights, our software helps boost productivity, minimize risk, and unlock intelligence to drive continuous improvement.
Our customers span organizations of all sizes, including many of the world’s best-known construction contractor and asset owner organizations.
To support their success, we build not only the best solutions but also the best teams.
Teams that work closely together and across our organization to meet challenges.
Teams that bring customer focus, deep knowledge, and boundless creativity to every project.
Teams with the vision to see better ways to build tomorrow, today.
About the Team The IGIU Applications Center of Excellence (ACE) Team, part of the Product Development group, is dedicated to optimize the process of handling customer bugsand escalations,ensuring timely resolution and customer satisfaction.
As part of theACE Development team, you will.
Design, develop and maintain features for on-prem and Cloud-targeted applications/services Design, develop and maintain features for user-facing, back end, and infrastructure-type requirements Be part of a team practicing Agile and Scrum Career Level - IC3 Key Responsibilities.
Diagnose and Resolve Issues.
Triage complex bugs, identify root causes, and implement effective solutions to ensure smooth functionality.
Mentorship.
Guide and support other team engineers, fostering a collaborative and growth-oriented environment.
Bug Management.
Categorize, prioritize, and address bugs efficiently.
Solution Development.
Provide and implement solutions through.
System configuration Data corrections Workarounds Minor code changes Documentation.
Accurately document bugs and service requests, ensuring clarity and completeness.
Customer Communication.
Maintain clear and precise communication with customers, delivering timely updates.
Knowledge Sharing.
Develop knowledge base articles for customers and the Support team to facilitate issue resolution and improve overall efficiency.
Job Requirements BS/MS degree in Computer Science, or equivalent 5+years of practical experience in product development 3+ years of experience onSASS Aplications 3+ years of experience in customer care or support roles Working experience in development tools such as Jira, Git, Selenium.
Good understanding of Agile software development principles.
Personal Profile.
Quick learner, self-motivator, attention to details, and must be a good team player.
Excellent verbal and written communication skills in English.
Strong problem-solving skills Eager to learn and apply knowledge on develop great tools.
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems.
True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before.
It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes.
We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency.
We put our people first with flexible medical, life insurance and retirement options.
We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process.
If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +, option one.
Disclaimer.
Oracle is an Equal Employment Opportunity Employer*.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer