PROFESSIONAL SERVICES CONSULTANT

About Us

Were here for the hardworking businesses that keep the world turning. Theyre the companies who make, deliver, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working handinhand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs and built to respond flexibly to their fastchanging reality. We accelerate every customers ambition, whether to grow and transform, or simply become more productive and effective. Thats what makes us the essential partners for the worlds most essential businesses.


About the Role

Our global consulting organization employs 800 highly skilled consultants whose unmatched experience in delivering industry solutions that span manufacturing, distribution, retail, hospitality, and services is backed by a proven track record of successful ERP implementations around the world.

The Professional Services Consultant participates in consulting engagements and assumes responsibility for performing implementation tasks and producing quality deliverables. Assists aligned Project Manager with organizing and controlling tasks within the work plan. Incumbent will work with the client on an independent basis for shortterm engagements with little supervision. As an Epicor ERP Consultant, youll be working with our customers on the deployment, implementation and training of our visionary ERP software solutions. You are the trusted growth partner for your customer and will initiate implementation as quickly as possible, so your customer can be up and running. You will take the lead on ensuring customer satisfaction and the smooth implementation of our software.


What Youll Do

Invest time in learning the customers business to ensure a successful implementation

Execution of the project plan utilizing Epicor Best Practices.
Translates business needs to functional solutions using Epicor tools.
Responsible for utilization, customer satisfaction and timely project delivery
Conduct enduser training and database administration as the software backend subject matter expert
Identifies issues and risks and reports to Project Manager with suggested direction
Ensure that project deliverables are completed on time and anticipate issues or conditions that may impact the original estimate or project budget
Meet utilization targets and complete project deliverables on time
Demonstrate a high level of functional knowledge on the modules associated with their respective certification track
Teams with Epicor project managers and additional Epicor and 3rd party resources to research gaps and propose solutions.

What You Need to Succeed

3 years of experience with consulting, business application training, or customer support in a relevant software industry
Demonstrated knowledge and strong experience of manufacturing, supply chain, andor manufacturing accounting concepts
Bachelors degree or equivalent experience
Ability to meet utilization targets and completes project deliverables on time
Knowledge of Epicor ERP Software
Fluency in oral and written English required
Customer centric, results oriented, selfstarter, and able to work independently
Strong organizational, project management and time management skills
Strong listening, verbal and written communication skills, including virtual presentations
Ability to travel up to 100
Ability to perform work plans, identify resource requirements, establish priorities for available resources, and monitor the performance of project tasks

Why You Should Click Apply

Our ERP consultant role provides an opportunity for a full workload, frequent interaction with customers and the autonomy to drive your own your success. Youll travel to meet with clients and building relationships that last. Additionally, your growth potential at Epicor is limitless.


Epicor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender identity, disability or veteran status.
Bolsa de trabajo México ofrecemos puesto de Professional Services Consultant para el sector de Mercadotecnia Publicidad Comunicacion en la empresa Epicor Software Mexico SA de CV de Monterrey. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.