PRODUCT ANALYST DATA ANALYSIS PRODUCT LED GROWTH

OpenSesames mission is to help develop the worlds most productive and admired workforces. We deliver a comprehensive catalog of eLearning courses from the worlds top publishers. We add value to customers through their entire learning journey.

While it appears to most people that we just sell training courses 40,000 of them, what we really offer is the opportunity for companies to upgrade the skills of each of their employees.

We are at a pivotal time in our growth as we diversify how we drive revenue. Weve expanded our product offering dramatically and have a growing network of partners that is developing into a vibrant channel. Our customer base has high satisfaction ratings, and there is room to grow our retention even more.

About the Job

At OpenSesame, we use technology to create engaging learning environments that educate, empower, and inspire. As a Product Analyst, youll play a key role in driving datainformed decisions and supporting our ProductLed Growth PLG strategy. Your focus will be on maximizing our products potential as the main driver of user acquisition, expansion, and retention. This role involves taking full ownership of data analytics, automating data pipelines, and developing product health metrics to make our product team smarter and more efficient.

PerformanceBased Objectives

InsightsDriven Leadership

In the first 30 Days Deeply understand OpenSesames product offerings, user behavior, and the PLG ecosystem. Establish robust analytics practices and product health metrics.
Establish systems for collecting, analyzing, and acting on customer feedback. This includes integrating stakeholder and customer feedback loops, NPS surveys, support tickets, and internal feature requests.
Build the necessary data and analytics infrastructure and processes to guarantee an empowered product team that drives successful outcomes.
Driving Product Outcomes

After 90 Days Integrate comprehensive data analysis into our daily operations, providing access to detailed user behavior, market trends, and product performance data.
Enable Product Managers to use data, analytics and insights to identify and prioritize solutions with the highest business value, addressing bugs, security findings, and technical debt.
Ensure the roadmap planning and prioritization process are deeply informed by analytics. Features deliver demonstrable increases in customer acquisition, engagement, and retention.
Innovation Product Strategy

After six months Identify the key growth levers for usage optimization and influence product team focus across all products.
Segment users based on behavior, feature usage, and lifecycle stage. Develop targeted engagement strategies such as personalized onboarding flows, featurespecific educational content, and retention campaigns.
Proactively identify and drive opportunities to optimize products for increased user acquisition, engagement, and monetization. Translate analysis results into meaningful product and business recommendations.
Thought Leadership Strategic Impact

After 1 Year Establish yourself as a thought leader and expert in the product domain. Influence the strategic direction of OpenSesame by delivering highimpact analyses that demonstrate a deeper understanding of user engagement and product metrics.
Bolsa de trabajo México ofrecemos puesto de Product Analyst para el sector de Informatica Telecomunicaciones en la empresa OpenSesame de Coyoacán. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.