PRODUCT ANALYST

At VIVA, we are looking for passionate individuals who love what they do, and we are confident that this is the best time to join our team.
Viva is the lowest-cost, preferred, fun, and profitable airline in the Americas, with the youngest fleet in Latin America and the fastest-growing airline in the world.
We have a culture of inclusion, passion, and transparency.
We break away from the traditional, rethinking the way we work, and are committed to excellence in our service and the safety of our passengers.
Join #GenteViva and let's fly higher together! Be part of our team as a Product Analyst and join an innovative team that transforms the experience.
The Product Analyst is responsible for supporting the product vision, alignment of objectives, and value proposition, ensuring efficient task prioritization based on data, market research, and feedback from internal and external stakeholders.
Their focus is on process optimization, continuous improvement, and strategic product analysis to maximize performance.
Main Responsibilities.
Assist in defining delivery dates and product releases.
Coordinate communication between development, QA, and UX/UI teams.
Define testing strategies to ensure product quality.
Perform data analysis and benchmarking to optimize processes and improve decision-making.
Follow up on ongoing projects and support the management of specific initiatives.
Analyze the market and competition to identify trends and opportunities.
Follow up post-launch to detect areas for improvement and prevent losses due to lack of adjustments.
Requirements.
Ability to learn internal processes within the first three months.
Within six months, should be able to manage an assigned product or service.
Proficiency in English (essential for interactions with international partners).
Proactive and analytical thinking.
Ability to detect opportunities for improvement in products and processes.
Curiosity and adaptability.
Willingness to innovate and step outside rigid structures.
Research skills.
Evaluate the competition and apply improvements to the product.
Interpersonal skills and teamwork.
Focus on continuous learning and adapting to dynamic environments.
Basic technical knowledge.
Proficient in tools such as Jira, Figma, Asana, Monday, and data analysis (not required to be an expert in BI, but able to interpret relevant information).
Benefits you'll enjoy as #GenteViva.
Flexible hours / Home office / Hybrid work scheme.
Amazing work environment #BestPlaceToWork.
Unlimited vacation days from day 1.
Savings fund and savings box.
30 days of Christmas bonus.
Staff Travel.
Flights to any Viva destination at incredible prices for you and 12 of your loved ones.
MyIDTravel.
Partnership with over 20 airlines to fly to destinations around the world at preferential rates.
Major medical expenses insurance, life insurance, 24/7 online family medical assistance.
A series of agreements to improve your life.
Gyms, department stores, restaurants, universities, and many more.
Benefits above the law.
About us.
We are the lowest cost airline, with the most modern aircraft fleet in Mexico one of the most modern aircraft fleets in Latin America and the 1st in Mexico, being one of the fastest growing airlines in the world.
At Viva we recognize that our talent is diverse.
We respect the living conditions of each person and promote gender equality and opportunities.
We encourage innovation, collaboration and build an environment of respect and inclusion that allows us to be ourselves.
We care about the well-being of our people, we take care of every detail to always have healthy, safe, and happy employees.
Take this flight and let’s travel to your new destination together!