OPERATIONS DIRECTOR LOGISTIC SERVICES

Somos una empresa de servicios logísticos. We Handle All Shipments from Beginning to End. 247 Concierge Service Available to Every Customer. Access to Experienced Account Executives based in Fort Worth, Monterrey, and Nuevo Laredo.

Location Monterrey, Mexico
Job Overview
The Operations Director will oversee and manage all aspects of thirdparty logistics 3PL operations, ensuring efficient and effective logistics solutions for our clients. This role requires a strategic thinker with a deep understanding of supply chain management, logistics, and carrier management. The ideal candidate will possess strong leadership skills, excellent problemsolving abilities, and the capability to drive operational excellence in a fastpaced environment.

Key Responsibilities
Operational Management Oversee daily operations, develop and implement operational strategies, manage carrier relationships, and ensure optimal performance and customer satisfaction.
Strategic Planning Collaborate with senior management, identify and implement best practices, and provide input for pricing.
Team Leadership and Development Recruit, train, develop, and manage the team. Create a highperformance culture, lead teams responsible for load solicitation, scheduling, and carrier relations, and set performance goals.
Customer Relationship Management Act as the escalation point of contact, ensure client satisfaction, and work closely with sales and account management.
Carrier Management Implement best practices for carrier acquisition, maintain a growing carrier base, create standard operating procedures, and develop pricing.
Compliance and Risk Management Ensure compliance with regulations, develop risk management strategies, and monitor quality and safety standards.
Technology and Innovation Leverage technology and data analytics, stay current with industry trends, and implement innovative solutions.
New Operations and SOP Development Develop strategies for new operations and create standard operating procedures.
Company Culture and Policies Understand and promote company culture, goals, policies, and procedures.
Qualifications
Bachelors degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Minimum of 10 years of experience in logistics, supply chain management, or 3PL operations, with at least 5 years in a leadership role.
Strong understanding of logistics software and technology, including WMS and TMS. Experience with Mcleod is a plus.
Excellent leadership, communication, and interpersonal skills.
Proven ability to manage budgets, analyze financial data, and drive costeffective solutions.
Strong problemsolving skills and the ability to make datadriven decisions.
Ability to work in a fastpaced, dynamic environment and manage multiple priorities effectively.
Sueldo
De 60,000 a 80,000 pesos mensuales más prestaciones superiores a la ley.
Bolsa de trabajo México ofrecemos puesto de Operations Director Logistic Services para el sector de Produccion Operarios Manufactura en la empresa Human Quality. de Monterrey. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.