NATIONAL HEAD - COMMERCIAL CLAIMS

Job Overview.
We are looking for an experienced Claims Manager in Kolkata location to lead a team in managing commercial claims across Fire, Marine, and Engineering portfolios.
Responsibilities include overseeing investigations, expense management, and timely claim settlements, while maintaining strong relationships with clients, insurers, and surveyors.
The role requires a graduate or postgraduate degree with over 12 years of experience.
Job Responsibilities Serve as the All India Commercial Claims In-charge.
Manage and provide claim-handling direction to team members with respect to investigation, reserving, expense/ vendor management, and loss payment in accordance with Claims Best practices.
Cross vertical experiences across different lines of business (Fire/Marine/Engineering etc.) Have a thorough understanding of the different financial and technical aspects of the claim Conduct periodic review meetings with the team to track critical TATs and discuss monthly targets of claim settlement Ensure that all surveyor queries are responded to and intimated to the client Liaise with different stakeholders Client, insurance companies, surveyor, as and when required, to ensure an effective closure of claims within defined TATs Monitor and report important performance metrics like IRDA data, balance scorecard for claims management, claims settled within an agreed timeframe.
Good relationship with stakeholders, insurance companies.
Job Requirements A graduate or postgraduate degree in a relevant field.
Minimum of 12 years of experience in claims management or a related domain.
Strong leadership and team management skills.
Excellent communication and stakeholder management abilities.
Knowledge of financial and technical aspects of claims.
Certification or Diploma from the Insurance Institute of India is preferred.
Job Location – Kolkata and Mumbai For any further details please write to us on <>