MEXICO EARNER & MARKETPLACE OPERATIONS MANAGER

About the Role** The Earner & Marketplace Operations role is a strategic position focused on optimizing processes for the Delivery Business in one of Mexico’s territories.
You’ll be responsible for improving marketplace operations with a hyperlocal focus, implementing initiatives to enhance the Earner experience.
This role will be accountable for the operations across multiple cities in one of the fastest-growing businesses and regions in the world.
**What You’ll Do** - Analyze Data.
You will gather, organize, and incorporate data to monitor performance and identify opportunities for improvement.
You will collaborate with colleagues to build analytical frameworks and operational models to continuously enhance the Marketplace.
- Create & Optimize Processes; You’ll play a key role in building and optimizing marketplace processes to ensure operational excellence and strong business outcomes.
You’ll work closely with operational teams to improve the experience for Earners, users, and Merchants.
- Grow the Business – As a key member of the Operations team, you will be dedicated to finding solutions for your region.
The processes and projects you lead will directly contribute to the growth of the business.
**What You'll Need** **Basic Qualifications** - A minimum of 3 years of experience in business consulting, investment banking, or with hyper-growth startups (preferred) - Professional proficiency in both English and Spanish - Strong analytical and critical thinking skills—working with data (reports, experiments, pricing models) and scaling processes effectively - Experience making data-driven decisions, exercising good judgment in ambiguous situations, and communicating clearly across diverse teams - Strong Excel skills; experience with other databases is a plus.
Comfortable learning and using new software tools (e.
., SQL) - Hands-on orientation & project Management mindset - Proven ability to take ownership, with a “get-things-done” attitude, transitioning seamlessly from high-level strategy to tactical execution on a daily basis **Preferred Qualifications** - SQL (nice to have, but willing to learn if not already familiar) ![GPTW_small_(2)](https://uber.
cims.
om/icims2/servlet/icims2?module=AppInert&action=download&id=&hashed=-) ![EquidadMEX_](https://uber.
cims.
om/icims2/servlet/icims2?module=AppInert&action=download&id=&hashed=) ![RankingPar](https://uber.
cims.
om/icims2/servlet/icims2?module=AppInert&action=download&id=&hashed=) ![SuperEmpresasMex](https://uber.
cims.
om/icims2/servlet/icims2?module=AppInert&action=download&id=&hashed=-) ![Merjor reputación ](https://uber.
cims.
om/icims2/servlet/icims2?module=AppInert&action=download&id=&hashed=) ![ETICA-MX (1)](https://uber.
cims.
om/icims2/servlet/icims2?module=AppInert&action=download&id=&hashed=) ![GCTI_-_-Logo-Certificacioi_n-](https://uber.
cims.
om/icims2/servlet/icims2?module=AppInert&action=download&id=&hashed=) t.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.
If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity.
Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office.
For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time.
Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.
To request an accommodation, please reach out to [](mailto:).