IT INTEGRATIONS AND SUPPORT SPECIALIST
Descripción de la oferta de empleo
As an IT Integrations and Support Specialist, you will be responsible for supporting the design, implementation and monitoring of integrations between I3PL systems and our clients. You will also be tasked with developing tools and reports to automate and optimize operational processes. This role will work closely with internal teams and clients to ensure efficient data flow and operational improvements.
Key Responsibilities
Support and Monitor Integrations
o Assist in configuring and maintaining system integrations between our company and client platforms, ensuring seamless data flow.
o Monitor integration performance, troubleshoot issues and ensure timely resolution of any problems that may arise.
o Collaborate with internal teams and clients to understand requirements and support the implementation of integration solutions.
Automation and Process Improvement
o Develop tools and scripts to automate repetitive tasks and streamline processes within operations.
o Identify areas for improvement in existing workflows and propose automation solutions to enhance efficiency.
Technical Development
o Assist in the development and maintenance of integrations using APIs, connectors and middleware solutions.
o Write and maintain scripts for data manipulation, transformation and synchronization.
o Create and update internal documentation for integrations, automation solutions, and operational processes.
Collaboration and Support
o Work closely with the IT team to ensure that integration and automation solutions align with the companys goals.
o Provide technical support to internal teams and clients regarding integration and automation issues.
o Help train operational teams on the use of new tools and automation solutions.
o Support in warehouse operations on issues related to hardware, software and infrastructure.
ualifications
Bachelors degree in Information Technology, Computer Science or a related field.
Proven experience 2 years in supporting IT integration projects and automation initiatives.
Knowledge of integration technologies such as APIs, connectors, and data transformation tools.
Experience with automation tools or scripting languages e.g., Python, JavaScript, or similar.
Strong problemsolving skills with the ability to troubleshoot and resolve technical issues.
Familiarity with reporting tools and data visualization platforms e.g., Excel, Google Sheets, Power BI.
Excellent communication and collaboration skills to work with crossfunctional teams.
Fluent in technical English speaking, writing, and reading.
Reports to
IT Integrations and Automation Manager
Working place Tijuana, BC, México
Valid Visa U.S.A. and Passport
Bolsa de trabajo México ofrecemos puesto de IT Integrations and Support Specialist para el sector de Informatica Telecomunicaciones en la empresa OFITEMP de Tijuana. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.
Detalles de la oferta
- OFITEMP
- 27/12/2024
- 27/03/2025
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