HYATT RESERVATIONS AGENTS CORPORATE CANCUN

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the worlds best and fastestgrowing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of whats most important People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care For Our People

Our purpose sets us apartto care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. Were proud to have earned a place on Fortunes prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

At HYATT we are looking for your talent as

Reservation Agents

Your main functions will be
Utilize elevated sales techniques to drive revenue production and create bookings by assuming the sale, overcoming objections, and upselling.
Educate guests on product offerings. Process and review all customer requests accurately and efficiently.
Field Emails from other departments and 3rd party vendors looking for assistance with creating reservations.
Must be able to adhere to AAA Diamond call standard requirements on all calls and pass any test calls for properties to maintain status.
Able to utilize effective listening skills to create a personalized experience for the guest.
Manage, coordinate and verify existing rates according to different strategies and channels.
The position responsibilities outlined above are in no way to be construed as allencompassing. Other duties, responsibilities, and qualifications may be required andor assigned as necessary included in all job descriptions.


Your profile
Bachelors degree in tourism, administration or similar.
Experience as a customer service agent or reservations.
English skills written and verbal required.
Organized, service attitude, Excellent communications skills.
Good handling of Microsoft Office packages.

Apply here with your updated Resume

We care for people so they can be their best
Bolsa de trabajo México ofrecemos puesto de Hyatt Reservations Agents para el sector de Hosteleria Turismo en la empresa AMSTAR OPERACIONES DMC MX de Benito Juárez. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.