FIELD ENGINEER
Descripción de la oferta de empleo
he Field Engineer is responsible for installation, operation and maintenance of VSAT and other communications related equipment at onshore- and in other remote locations.
Through strategic direction and accountability, this position will perform and implement Speedcast Field Services initiatives related to Field Services Operations to ensure contracted services are delivered to meet customer's satisfaction, whilst optimizing the potential to maximize the margin.
hat you will do.
arry out or assist in surveys, installations, commissioning and operation of Communication Systems in line with scope of workTravel to any location as directed by taking into account HSE issues regarding travel abroadKeep local client representatives updated on ongoing work, projects, operations etc.
articipate in the established KPI process, including bi-yearly reviews, agreement of business, team and individual objectives, and an updated personal development and training planWork in compliance with required QHSE policies and proceduresAttendance and completion of HES training as well as other company provided trainingReport any accident, incident or occurrence deemed dangerous or hazardous through the channels provided by the Company's Management SystemsActively participate in the development of the Company's QHSE culture and Management Systems by way of suggesting improvements, ideas or additionsPerform assignments as directed by Customer Service Centre or Operation engineersRecognize situations requiring a service call escalationProvide timely, accurate and unambiguous updates to the ticketing systemEffective 'debrief' and reporting of service calls after closing/ending theseFollow appropriate procedures, either internal or by the client as needed to resolve the issueCommunicate issue and problem resolution notes with Field Technician Coordinator, Operations Engineers and Customer Service CentreWork within established guidelines and proceduresMaintain work areas in a clean and organized manner.
erform any other duties assigned by your managerUpdate job knowledge by participating in educational opportunitiesExplore opportunities to add value to the existing job or future jobs by the clients and sites visitedWhat we need from you.
niversity degree in Computer Science or Network/Telecommunications or 2 years of equivalent experienceOr sound technical knowledge of Electro-Mechanical systems, or a degree equivalent Electronic/Electrical Engineering qualificationA good understanding of HES issues for offshore work and work in remote locationsGood troubleshooting skills, and ability to work with complex problemsWell organized, and the ability to prioritize under pressureGood written and verbal communications skills required in EnglishGood interpersonal skills; with the ability to work as part of a team.
orking at Speedcast.
t Speedcast, we want people that like adventure
Detalles de la oferta
- Sin especificar
- 31/12/2024
- 31/03/2025
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