Ver oferta completa

DIRECTOR OF ROOMS

Cabo Corrientes - Jalisco

Descripción de la oferta de empleo

As part of the first Park Hyatt in Mexico, this position reports directly to the General Manager in day-to-day operations.
You will be responsible for the continuous and efficient management of the in-room Guest Services operation, while delivering Park Hyatt brand experiences and standards.
Meeting and exceeding individual guest expectations and creating an environment that delivers exceptional employee experiences, specifically Front Desk, Concierge, Guest Services, Telephones, Athletic Club, Business Center and Security.
Your role is to ensure that all departments operate successfully; according to hotel standards and that they are individually profitable and successful.
Your responsibilities may also include talent selection, training, employee development and scheduling.
Responsibilities.
- Ensure that all employees deliver what is promised by the brand and provide exceptional service at all times.
- Verify that all associates also provide excellent service to internal customers.
- Spend time in common areas, observing the service provided and interacting with guests, working closely with Department Managers to provide better training to employees.
- Resolve external and internal customer complaints, inquiring efficiently to ensure satisfactory resolution of the problem.  - Respond to Medallia comments and follow up on them.
- Maintain hotel chain standards.
- Ensure that guests are treated professionally and courteously.
- Ensure that the various departments operate in a professional and efficient manner.
- Greet and dismiss VIP guests.
Ver oferta completa

Detalles de la oferta

Empresa
  • Park Hyatt Los Cabos Hotel & Residences
Municipio
Dirección
  • Sin especificar - Sin especificar
Tipo de Contrato
  • Sin especificar
Fecha de publicación
  • 25/10/2024
Fecha de expiración
  • 23/01/2025
Rooms Division Manager - All Inclusive Hotel in Los Cabos
RH Scan

Knowledge of strategies for revenue maximization through additional sales... at least 3 years of experience in a similar position... job description the professional challenge of this position is to supervise and coordinate the operation of all areas within the rooms division, ensuring adherence to quality......

Director de Ventas
HOTEL AZUL IXTAPA

Vacante ejecutiva para el área de ventas para cubrir en la ciudad de méxico, responsable de generar negocio, manejando ampliamente las características, ventajas y beneficios del hotel y del destino... requisitos del puestopromover a los hoteles azul ixtapa y lograr que el turismo llegue a la máxima capacidad......

Mexico - Workday HCM Functional Junior Analyst (ENTRY LEVEL)
BNB

Demonstrate the configurations through the iterative development of prototypes to gain customer acceptance of the business processes... ensure the client takes advantage of workday best practices... design, prototype, configure, test and deliver the workday platform and represent the “voice of the customer”......

Full Stack .NET Engineer Remote
Sonatafy Technology

Understanding of sql and nosql is preferred... a minimum of 5 years experience in... responsibilities spend 90% of your time actively designing and coding in support of the immediate team... must understanding of data repository models is a must... requisitos del puestoskills and qualifications a minimum......

México - Workday HCM Functional Analyst (Entry Level)
BNB

Demonstrate the configurations through the iterative development of prototypes to gain customer acceptance of the business processes... ensure the client takes advantage of workday best practices... design, prototype, configure, test and deliver the workday platform and represent the “voice of the customer”......

Mexico - Workday Integration Consultant
BNB

Understand and analyze business requirements to determine integration solutions across various types of tools and technologies; documentation of requirements, solutions and impacts, alternatives and final decisions... good vibes & diversity environment our focus is on taking care of the people around......

Workday HCM Functional Analyst
BNB

Demonstrate the configurations through the iterative development of prototypes to gain customer acceptance of the business processes... ensure the client takes advantage of workday best practices... design, prototype, configure, test and deliver of the workday platform and represent the “voice of the......

México - workday hcm functional analyst
Bnb

Demonstrate the configurations through the iterative development of prototypes to gain customer acceptance of the business processes... ensure the client takes advantage of workday best practices... design, prototype, configure, test and deliver of the workday platform and represent the “voice of the......

Senior Technical Project Manager Remote
Sonatafy Technology

Catering to companies of all sizes and industries, including some of the world's largest brands, sonatafy technology is a trusted provider of nearshore enterprise-level cloud and mobile application software development services... ongoing development of our team is central to our innovation drive......

Mobile Engineer Remote
Sonatafy Technology

Knowledge of native mobile development using swift and kotlin... ensuring the best performance and user experience of the application... catering to companies of all sizes and industries, including some of the world's largest brands, sonatafy technology is a trusted provider of nearshore enterprise-level......