CORE ENGINEER
Descripción de la oferta de empleo
respond to customer requests and provide emergency support.
sobre nuestro cliente a leading global ict provider, this company offers integrated solutions in telecom networks, it, smart devices, and cloud services.
committed to connecting every person, home, and organization, they drive the vision of a fully connected, intelligent world.
descripción handle routine network tasks for customers, including patch upgrades, issue resolution, and risk management, while ensuring all tasks are tracked and completed.
address customer needs by managing technical requests and temporary requirements, and provide prompt support during network emergencies.
perfil buscado ability to manage and monitor network changes, perform routine operations on core network devices, and comply with regulations.
expertise in core network areas (ims, epc, hss) and cloud platforms, with skills in analyzing and resolving technical issues.
experience in customer service, with capability to communicate technical solutions to cxos, address their concerns, and ensure satisfaction.
proactive in collaborating with departments, managing tasks efficiently, and working effectively under pressure.
availability for occasional night and weekend shifts, willingness to travel to other cities.
high proficiency in english and strong communication skills in both english and spanish.
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Detalles de la oferta
- Michael Page
- En todo México
- Sin especificar - Sin especificar
- Sin especificar
- 22/08/2024
- 22/12/2024
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