Ver oferta completa

CONTACT CENTER MONTERREY

Venustiano Carranza - Chiapas

Descripción de la oferta de empleo

The Collections Specialist 4 performs moderately complex and varied assignments.
Most of the impact is related to quality of execution.
Works with limited supervision.
May service an expansive array of products/services.
Demonstrates technical/administrative expertise.
Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards.
The technical procedures for this level are well defined.
Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function.
Exchanges moderately complex information with others.
There may be occasional handling of awkward contacts.
Basic knowledge of the organization and its policies required.
Applies research, information gathering and analysis skills to factual information.
Applies judgment based on practice and precedence.
Selects the best course of action from a broad array of defined options, understanding the consequences of each.
Responsibilities.
Performs Collections Specialist 3 duties plus.
Uses advanced negotiation skills to resolve escalated calls.
Coaches trains lower level Collectors and new team members.
Prioritizes workflow to help identify process improvements.
Interprets procedures instructions by choosing among alternatives to resolve problems.
Works under limited supervision.
May support an expansive array of products services.
Demonstrates technical administrative expertise.
Applies specialized functional area skills and basic knowledge including underlying professional technical principles or standards, which are well defined.
Understands how duties relate with others in the team unit and how the unit integrates with others in accomplishing the work of the function.
Uses advanced negotiation skills to resolve High Risk calls.
Coaches/trains lower level Collectors and new team members.
Prioritizes workflow to help identify process improvements.
Interprets procedures/ instructions by choosing among alternatives to resolve problems.
Works under limited supervision.
May support an expansive array of products/services.
Demonstrates technical/administrative expertise.
Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards, which are well defined.
Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications.
previous Collections experience preferred work under pressure Decision making Problem solving Negotiation Prior work experience would provide a basic knowledge activities, policies, and procedures of the work area 1-3 years experience Education.
High School diploma or equivalent ------------------------------------------------------ Job Family Group.
Operations - Collections Default ------------------------------------------------------ Job Family.
Core Collections ------------------------------------------------------ Time Type.
Tiempo Completo ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc.
and its subsidiaries (\"Citi”) invite all qualified interested applicants to apply for career opportunities.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the \"EEO is the Law\" poster.
View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting Click here to learn more about careers at Citi.
Ver oferta completa

Detalles de la oferta

Empresa
  • 08795 Tarjetas Banamex, S.A. de C.V., SOFOM, E.R.
Municipio
Dirección
  • Sin especificar - Sin especificar
Tipo de Contrato
  • Sin especificar
Fecha de publicación
  • 24/10/2024
Fecha de expiración
  • 22/01/2025
Agente contact center + comisiones por ventas sin limites!
Spot hunting mexico recruitments

Importante empresa del rubro telecomunicaciones requiere contratar urgente un/a agente contact center para sus sedes en ciudad de méxico, específicamente en centro valle y centro histórico... tipo de puesto: tiempo completo sueldo: a partir de $1,990 brutos a la semana + comisiones por ventas atractivas......

Operador Teléfonico Tramitador / Contact Center
KHC

●experiencia de 6 meses en atención a clientes o captura de datos... ejecutivo telefónico atc para trámites... ●manejo de computadora... ● seguro de vida... funciones: realizar reportes de las incidencias ocurridas en el área de atención a clientes referente a cualquier tipo de seguro ya contratado......

Cajeros MacStore Monterrey/ Ingresos $10,895/ IMSS al 100
CONTROLADORA ROAD

Macstore monterrey contrata tu talento para el puesto de cajero en todas sus sucursales¡únete a nuestro gran equipo de trabajo!te asignamos a la sucursal más cercana a tu domicilio ofrecemos:- ingresos mensuales de $10,895... lugar de trabajo: sucursales macstore en monterrey (te asignamos a la sucursal......

AGENTE DE CALL CENTER (VENTAS)
Herstyler México SA de CV

Importante marca de lujo especializada en beauty solicita: agente de call center (ventas) talento y profesional para trabajar en un centro de atención telefónica orientado a ventas... eventos de premiación... ¡no pierdas esta gran oportunidad y mejora tus ingresos!... excelente ambiente laboral......

Asesora de ventas Retail (MONTERREY)
BARICHARA TRAJES DE BAÑO, S.A. DE C.V.

Nuevo león, monterrey... en boutique bari swimwear estamos en búsqueda de: asesora de ventas beneficios sueldo base de $9,000 mensuales + comisiones + bonos de productividad prestaciones de ley contratación directa por la empresa requisitos del puestorequisitos escolaridad: preparatoria......

AGENTE DE CALL CENTER ZONA CENTRO
Grupo Concordia

Lugar de vacante: zona centro, plaza pronort frente a parque teniente guerrerotrabajo de call center 100% en españolsueldo: $12,426 brutos mensuales + comisioneslunes a viernes9:00 am - 6:00 pmsábado y domingo9:00 am - 3:00 pmdescanso entre semanafunciones:- realizar publicaciones en redes sociales-......

Call Center - Atencion a clientes
Involve RH

Habilidades: excelente habilidad de comunicación verbal capacidad para manejar múltiples llamadas simultáneamente conocimiento de técnicas de venta y negociación orientación a resultados y cumplimiento de metas buena dicción y tono de voz agradable comunicación efectiva empatía resolución de conflictos......

PROMOTOR ANAQUELERO ZONA SAN PEDRO MONTERREY
AE PROMOTORES

Buscamos promotor anaquelero, no es ventas responsable para trabajar en la zona de san pedro el trabajo es de lunes a sabado de 8 a 4, solicitamos que tenga equipo telefonico con android 11 lo podemos ubicar en diferentes zonas de monterrey ofrecemos prestaciones de ley y un ambiente laborar tranquilo......

Call Center Agent
Empleando Tijuana

¡únete a nuestro equipo como agente de call center bilingüe y brinda un excelente servicio a nuestros clientes! estamos buscando a personas dinámicas y orientadas al servicio para proporcionar asistencia y resolver consultas de manera efectiva... no home office - conocimientos básicos de software de......

Ejecutivo de cobranza call center
Dsi

Realizar mensaje por medio de la plataforma del whatsapp, con diferentes derivadas para recordar, invitar y presionar al deudor... entregar un informe con los convenios y promesas obtenidos diariamente al team leader y coordinador operativo, por cualquier medio que haya sido convenido......