CLIENT SERVICES SUPPORT
Descripción de la oferta de empleo
Principal accountabilities.
Review queries originating from corporate clients through live emails/chat/calls and provide resolution working with various departments and stakeholders Develop required product and customer journey knowledge to support end to end resolution of customer enquiries Support customers through difficult situations such as challenging inquiries/complaints utilising negotiation skills while following guidelines in an effort to satisfy the customer Think laterally beyond procedures to resolve issues ensuring service TATs are met, leading to better customer relationship Skills · Strong analytical, problem-solving and technical skills · Proven ability to deliver creative and flexible customer solutions · Excellent time management, planning and organization skills; Ability to manage and resolve/complete multiple competing priorities, projects, and inquiries · Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations required Experience Bachelor's degree in business, related field or equivalent work experience Experience with, or knowledge of, local regulatory requirements related to Anti-Money Laundering and/or Sanctions Compliance preferred · Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders at all levels · Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues · Knowledge of industry standards related to all Cash Management products and services preferred Excellent Microsoft Word, Outlook, and Excel experience required
Detalles de la oferta
- Sin especificar
- Sin especificar
- 24/10/2024
- 22/01/2025
Act as the l2/l3 (level-2/level-3) support to solve the customer issue collaborate with cross-group peers both proactively and reactively... please check review the below requirement and reply me back with your updated resume, contact details at the earliest and feel free to call/mail me at *****@*****......
¿quieres ser parte de nuestro equipo? nuestra client development assistant será quien brindará apoyo al área de atención de clientes para méxico, usa y colombia... ¿qué beneficios ofrecemos? colaboración internacional con méxico 100% home office crecimiento profesional remuneración competitiva de lunes......
¿te gustaría ser parte de nuestro equipo? nuestra client development executive es responsable de la atención de clientes pequeños, de forma tal que pueda desarrollar su capacidad comercial y su conocimiento en marketing digital... si buscas experiencia, aquí puedes acercarte a clientes en méxico, colombia......
Passionate about client service excellence... ensure the client takes advantage of workday best practices... perform the following on an engagement: understand client business requirements, configure the workday solution, demonstrate the configurations through the development of prototype systems, and......
Passionate about client service excellence... ensure the client takes advantage of workday best practices... key responsibilities perform the following on an engagement understand client business requirements, configure the workday solution, demonstrate the configurations through the development of......
Passionate about client service excellence... ensure the client takes advantage of workday best practices... perform the following on an engagement: understand client business requirements, configure the workday solution, demonstrate the configurations through the development of prototype systems, and......
Responsibilities spend 90% of your time actively designing and coding in support of the immediate team... they have a dedicated in-house team of engineers, offering end-to-end software solutions and supporting client development staff augmentation... the sonatafy mission our primary focus is helping......
Passionate about client service excellence... ensure the client takes advantage of workday best practices... key responsibilities perform the following on an engagement understand client business requirements, configure the workday solution, demonstrate the configurations through the development of......
Passionate about client service excellence... this includes assisting customers in the design, implementation, scoping, estimations, support phases and other engagements... this is an exciting opportunity to be at the forefront of the transformation to cloud-based services... international business environment......
Responsibilities support the entire application lifecycle (concept, design, test, release, and support)... they have a dedicated in-house team of engineers, offering end-to-end software solutions and supporting client development staff augmentation... the sonatafy mission our primary focus is helping......
