CLIENT SERVICES SPECIALIST
Descripción de la oferta de empleo
Funciones:
- Atención al Cliente: Brindar soporte y asistencia a los clientes a través de diversos canales (teléfono, correo electrónico, chat), resolviendo dudas y problemas de manera eficiente y cordial
- Gestión de Incidencias: Registrar y gestionar las incidencias reportadas por los clientes, asegurando una resolución rápida y efectiva, y manteniendo una comunicación constante con los usuarios
Requisitos:
- Bachillerato concluido o Licenciatura en curso o terminada en áreas relacionadas con Administración, Comunicación, o afines
- Mínimo 1 año de experiencia en atención al cliente, soporte técnico o roles similares
- Manejo de herramientas de gestión de clientes (CRM)
- Inglés Avanzado (indispensable)
- Radicar en Tijuana. Trabajo de manera presencial NO REMOTA
- Excelentes habilidades de comunicación, empatía, y trabajo en equipo
Ofrecemos:
- Sueldo fijo
- Prestaciones de ley
- Oportunidades de crecimiento
- Buen ambiente laboral
¡Compártenos tu CV, queremos conocerte!
Detalles de la oferta
- Sin especificar
- Sin especificar
- 11/09/2024
- 10/12/2024
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