BILINGUAL CUSTOMER SERVICE REPRESENTATIVE - CALL CENTER
Descripción de la oferta de empleo
We are committed to reshaping the way businesses harness talent globally.
With a relentless dedication to excellence, we empower organizations to thrive in a rapidly evolving digital landscape.
Our mission is to connect businesses with top-tier professionals from around the world, fostering collaboration, efficiency, and growth.
At Scalepex, we blend cutting-edge technology with human expertise to deliver tailored solutions that drive success.
hat makes us effective· Delivery focused.
We tailor our approach to our client’s specific problem.
We listen first, then collaborate to formulate the solution.· People focused.
We believe in developing our people.
We enhance and expand the capabilities of our team through constant mentoring and training.· Gig workers We ensure that the “right resources” are performing the “right role” at the “right time” delivering excellence.
hat you will be doingAre you ready to embark on a dynamic journey where every interaction is an opportunity to make a difference? Join our vibrant team as a Customer Service Representative in our bustling nearshoring experience! As the frontline ambassador of our brand and clients, you'll dive into a world of diverse inquiries, from resolving customer issues to providing stellar support.
Picture yourself as the superhero of satisfaction, swooping in to save the day with your exceptional communication skills and problem-solving prowess.
No two days are the same in this fast-paced environment, where each call is a chance to dazzle with your empathy and efficiency.
Whether you're soothing a frustrated customer or celebrating a successful resolution, you'll thrive in this adrenaline-fueled atmosphere where teamwork reigns supreme.
If you're ready to unleash your passion for service and join a team that's dedicated to exceeding expectations, apply now and let's create extraordinary experiences together!Key Responsibilities.
Respond promptly and professionally to customer inquiries, demonstrating empathy and understanding.
Provide accurate information and solutions to resolve customer concerns, aiming for first-call resolution whenever possible.
Document all interactions accurately and thoroughly in our CRM system, ensuring clear communication and seamless handoffs if necessary.
Collaborate closely with other departments to escalate complex issues and ensure timely resolution.
Continuously strive to exceed performance targets and uphold quality standards, contributing to the overall success of the team and organization.
Detalles de la oferta
- Scalepex
- En todo México
- Sin especificar - Sin especificar
- 09/12/2024
- 09/03/2025
Campaña de customer service para una empresa de telefonia muy importante de estados unidos... te invitamos a formar parte de su equipo bilingüe para una empresa de call center de eu ganando hasta $21,000... requieres: 18 años en adelante inglés avanzado conversacional preparatoria terminada 1 año de......
Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide disponibilidad completa 7am-7pm para ingresar a cualquiera de los 2 turno sujetos a disponibilidad... ofrecemos: weekends off (mon-fri only)......
Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide disponibilidad completa 7am-7pm para ingresar a cualquiera de los 2 turno sujetos a disponibilidad... ofrecemos: weekends off (mon-fri only)......
Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide disponibilidad completa 7am-7pm para ingresar a cualquiera de los 2 turno sujetos a disponibilidad... ofrecemos: weekends off (mon-fri only)......
Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide disponibilidad completa 7am-7pm para ingresar a cualquiera de los 2 turno sujetos a disponibilidad... ofrecemos: weekends off (mon-fri only)......
Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide disponibilidad completa 7am-7pm para ingresar a cualquiera de los 2 turno sujetos a disponibilidad... ofrecemos: weekends off (mon-fri only)......
Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide disponibilidad completa 7am-7pm para ingresar a cualquiera de los 2 turno sujetos a disponibilidad... ofrecemos: weekends off (mon-fri only)......
Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide disponibilidad completa 7am-7pm para ingresar a cualquiera de los 2 turno sujetos a disponibilidad... ofrecemos: weekends off (mon-fri only)......
Importante empresa solicita para contact center agente bilingüe para atención a clientes 100% funciones: atención a clientes vía chat, correo o llamada, referente a los servicios ofrecidos, prospección, ordenes de compra, cotizaciones... requisitos del puesto requisitos: bachillerato o licenciatura......
Importante empresa solicita para contact center agente bilingüe para atención a clientes 100% funciones: atención a clientes vía chat, correo o llamada, referente a los servicios ofrecidos, prospección, ordenes de compra, cotizaciones... requisitos del puesto requisitos: bachillerato o licenciatura......
