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BILINGUAL CUSTOMER SERVICE

Descripción de la oferta de empleo

We are looking for a professional with exceptional communication and problemsolving skills, capable of efficiently and proactively managing customer interactions. The ideal candidate should be bilingual Spanish and English and demonstrate fluency in both verbal and written communication in both languages.

Requirements
Fluency in Spanish and English both spoken and written.
Clear and effective communication skills.
Ability to handle challenging or conflict situations with a positive and professional attitude.
Excellent active listening and problemsolving abilities.
Proficiency in basic computer tools and customer management systems CRM.
Attention to detail and ability to handle multiple tasks simultaneously.
Teamoriented with strong interpersonal skills.

Job Details
Location Onsite work in the Guadalupe Nuevo León, Mision del Valle area.
Schedule Monday to Friday from 800 AM to 500 PM.
Salary 25,000 MXN per month.
Weekly payment.
Legal benefits, including IMSS Mexican Social Security Institute.

Responsibilities
Provide customer support efficiently, responding to inquiries and resolving issues promptly.
Manage customer requests in both languages Spanish and English clearly and professionally.
Document and follow established procedures to escalate complex cases when necessary.
Collaborate with other departments to ensure a quick and satisfactory resolution of customer issues.
Maintain accurate records of all customer interactions.

Desired Skills
Empathy and patience to understand and address customer needs.
Strong ability to work independently and manage your own time.
Goaloriented and committed to excellence in customer service.
Willingness to learn and quickly adapt to new technologies and processes.
Bolsa de trabajo México ofrecemos puesto de Bilingual Customer Service para el sector de Administracion Oficina en la empresa Sportproducts de Guadalupe. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.
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Detalles de la oferta

Empresa
  • Sportproducts
Municipio
  • En todo México
Dirección
  • Sin especificar - Sin especificar
Salario
  • 25000$ - 25000$
Fecha de publicación
  • 09/10/2024
Fecha de expiración
  • 07/01/2025
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