BILINGUAL CLIENT SUPPORT
Descripción de la oferta de empleo
This is a FULLY BILINGUAL position.
Location.
Guadalajara, Jalisco Are you bilingual in English and Spanish, with call center experience but looking for more than just a typical call center role? Join our team as a Bilingual Client Support Specialist, where your contributions will make a real impact, and you’ll be valued as an essential team member—not just a number.
Key Responsibilities.
Manage inbound and outbound client calls, delivering exceptional service and follow-up.
Coordinate and schedule appointments for clients and attorneys, ensuring smooth communication.
Assist with administrative tasks, including non-litigation legal documentation.
Draft, proofread, and organize essential legal documents for clients.
Provide accurate updates to clients regarding case progress and respond to inquiries effectively.
Qualifications.
Fluent in English and Spanish (fully bilingual).
Resident of Guadalajara or nearby areas.
High School Diploma, or partial college education (no degree necessary—we value your experience and drive).
Minimum of 6 months experience in customer service, ideally within a call center.
Basic skills in Microsoft Office (Word, Excel, Outlook).
Knowledge of legal services is a bonus, but not required.
Compensation and Benefits.
Competitive salary.
to MXN per month, after taxes, based on skills and experience.
Career growth.
Be part of an American-culture company with clear growth pathways, all while working in Guadalajara.
Legal benefits.
IMSS, paid vacation, and Christmas bonus.
Referral bonus.
Earn MXN for referring successful candidates.
Work-life balance.
Fixed Monday to Friday schedule from 9.
AM to 5.
PM EST.
All the US Holidays off.
Paid training.
You’ll be supported from day one, with fully paid training to help you succeed.
If you’re ready to advance beyond the limitations of traditional call centers, apply today to become a valued member of our dynamic team! Send your resume in English to get started.
Nivel de educación deseada.
Media Superior Nivel de experiencia deseada.
Nivel Inicial *
Detalles de la oferta
- HRPV Human Resources Puerto Vallarta
- 28/11/2024
- 26/02/2025
Act as the l2/l3 (level-2/level-3) support to solve the customer issue collaborate with cross-group peers both proactively and reactively... please check review the below requirement and reply me back with your updated resume, contact details at the earliest and feel free to call/mail me at *****@*****......
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Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
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