BILINGUAL CALL CENTER CUSTOMER SERVICE
Descripción de la oferta de empleo
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories.
We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking a professional to join our team in the role of Bilingual Call Center Customer Service, this role is responsible of attending client requirement in financial services through phone calls and keep sticked to Know Your Customer (KYC), Anti-money Laundering and Compliance Best Practices.
Principal Responsibilities of the Role.
· Analysis and Review of client support requirements based on the best practices thought during the onboarding of the role · Review of quality and correct process following within the bank protocols for client attention · Keep in contact with stakeholders and mangers of the area to update reports Requirements for the Role.
· Advanced Conversational English Skills to maintain effective conversations with international clients and stakeholders · Experience on Customer Service or Call Centers · University finished or in process of titillation that will be completed in 1 year of 6 months · 1 year of experience on Call Centers focused on Customer Support and Service is a plus that will be consider to upgrade compensation offer.
What we offer for you.
· Banking Benefits over the Law · Professional Growth in Middle Term · +15% salary over the market average salary · International Exposure of clients and networking · Flexible schedules if needed during your titillation period Due to the urgency of hiring of this role the first postulations will be contacted as soon as possible and have the priority of hiring
Detalles de la oferta
- Sin especificar
- Sin especificar
- 02/12/2024
- 02/03/2025
Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide disponibilidad completa 7am-7pm para ingresar a cualquiera de los 2 turno sujetos a disponibilidad... ofrecemos: weekends off (mon-fri only)......
Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide disponibilidad completa 7am-7pm para ingresar a cualquiera de los 2 turno sujetos a disponibilidad... ofrecemos: weekends off (mon-fri only)......
Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide disponibilidad completa 7am-7pm para ingresar a cualquiera de los 2 turno sujetos a disponibilidad... ofrecemos: weekends off (mon-fri only)......
Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide disponibilidad completa 7am-7pm para ingresar a cualquiera de los 2 turno sujetos a disponibilidad... ofrecemos: weekends off (mon-fri only)......
Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide disponibilidad completa 7am-7pm para ingresar a cualquiera de los 2 turno sujetos a disponibilidad... ofrecemos: weekends off (mon-fri only)......
Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide disponibilidad completa 7am-7pm para ingresar a cualquiera de los 2 turno sujetos a disponibilidad... ofrecemos: weekends off (mon-fri only)......
Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide disponibilidad completa 7am-7pm para ingresar a cualquiera de los 2 turno sujetos a disponibilidad... ofrecemos: weekends off (mon-fri only)......
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