BALENCIAGA RETAIL DIRECTOR, MEXICO | MEXICO CITY

Summary We are currently seeking a Retail Director, Mexico who will report to the Senior Vice President of Retail, Americas.
YOUR OPPORTUNITY The Retail Director oversees the network of own-brand free-standing stores and concessions across Mexico.
They ensure the profitability of the network in line with the brand's commercial strategy and guidelines.
They are responsible for guaranteeing excellence in terms of the welcome and the service we offer our customers.
Job Description At least 10 years of retail experience covering managerial positions (at head office and store/field level)HOW YOU WILL CONTRIBUTE BUSINESS LEADER Understand and constantly monitor local business environment including market trends and competition Maximise sales results and KPIs within the network, in line with the brand's targets Analyse sales data (customers, product, footfall, etc.) and define action plans accordingly Ensure profitability of the network in line with the brand’s strategy BUSINESS DEVELOPER Lead and coordinate with the departments involved the new openings, the renovation and refurbishment of stores Define constantly opportunities for growth and execute actions accordingly Liaise with Finance and Leadership Team to identify potential locations (shop in shop, freestanding stores, pop up stores) for future expansion BRAND PROMOTER (CLIENTS) Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally Develop client centric mindset and client's loyalty and retention from beginners to VICs Ensure Balenciaga signature and client experience are executed and consistent over time Partner with Retail & Client Engagement Team to plan clienteling initiatives with specific focus on local clients (in-store events, clienteling campaigns) PROCESS MANAGER Ensure that all the processes are in compliance with legal, safety, security, sustainability, HR guidelines Ensure the perfect implementation of global retail guidelines and projects related to the back of the house, front of house and customer experience Ensure adherence to the brand image of the stores following the global visual merchandising guidelines Supervise inventories in collaboration with Operations Team and HQs TALENT LEADER AND DEVELOPER Create and maintain a positive work environment, consistent with brand’s values Interact with Store Directors, store teams and stakeholders to establish effective and strong relationships Provide management and guidance for Store Directors on a regular basis Recruit, engage and develop store teams WHO YOU ARE Knowledge of Fashion Industry and market trends Good digital and IT skills, including MS Office Understanding of Sales and Performance KPIs, P&L Ability to prioritize task execution based on business needs Rigor, sense of organization and multi-tasking management Strong problem-solving skills Availability, adaptability, sense of service Ability to maintain a positive work environment while respecting brand values and behaviours Business acumen Persuasion skills, negotiation skills At least 10 years of retail experience covering managerial positions (at head office and store/field level) WHY WORK WITH US? This is an exciting opportunity to join Balenciaga’s Mexico City team as anRetail Director, Mexico who will drive the business and contribute to the brand philosophy.
We invite you to become part of a team that offers possibilities to learn and grow.
Balenciaga is committed to thriving your professional development within the House or in the Kering group.
We empower leaders to create, build and sustain high performing teams that excel in execution.
We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
DIVERSITY COMMITMENT Balenciaga is committed to fostering a diverse workforce.
We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience.
As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors.
Setting people for success is what we live for, and it is part of our interview process to discuss with you how to excel in our company.
Job Type Regular Start Date Schedule Tiempo completo Organization Servicios de Personal Balenciaga A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry.
Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori as well as Kering Eyewear and Kering Beauté.
By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow’s Luxury in a sustainable and responsible way.
We capture these beliefs in our signature.
“Empowering Imagination”.
In , Kering had over employees and revenue of €20.
billion.
Join us to shape the Luxury of tomorrow with us.
Can’t find a role that fits right now? Send us your CV today.
Our team is always on the lookout for extraordinary talent for open positions.
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