ASSOCIATE GLOBAL QUALITY DOCUMENTATION

Job Description LOCATION.
ECOE MEXICO REPORTS TO.
Sr.
Manager Quality Documentation DIRECT REPORTS.
NO Core Responsibilities.
Completing a high volume of incoming customer requests daily.
Responding to requests for standard documents, questionnaires, customer specifications, and quality agreements.
Working collaboratively with regulatory, manufacturing, quality, legal, and customer support groups to complete customer questionnaires.
Providing customer letters in response to standard inquiries; coordinating and overseeing the response to non-standard inquires and requests.
Developing and maintaining a deep understanding of our products and manufacturing sites Supporting the generation of needed documentation by working with appropriate parties within and external to quality.
Collaborating with other members of the Quality team to maintain and continuously improve the systems and databases.
Organizing and maintaining all quality documentation and standard letters and tracking responses to customer inquiries.
Working as part of a team to ensure customer documentation response process functions efficiently Working with Sales to ensure requests are complete and prioritized as needed Qualified candidates will have.
Bachelor’s or associate degree or equivalent experience in quality, operations or regulatory Prior quality, regulatory or food industry experience favorable Basic knowledge of starches, hydrocolloids, or food ingredient experience preferred Excellent time management skills; ability to handle multiple requests/assignments at a time and complete assigned requests accurately and on a timely basis.
Excellent computer skills; proficient in Microsoft Outlook, Word, Excel, PowerPoint, graphics, and data base software.
Excellent listening and communication skills.
Strong attention to detail and excellent organization skills Strong verbal and written communication skills Relocation Available.
No Ingredion is a leading global, plant-based ingredients solutions company.
We make sweeteners, starches, nutrition ingredients and biomaterials that are used by customers in everyday products from foods and beverages to paper and pharmaceuticals.
At Ingredion, we embrace possibilities and inspire each other to think big.
Together, we are reimagining how we can make life better through our differentiated ingredients and innovative solutions.
We share an inspiring purpose — to make life better, for our colleagues, our customers, our communities, and the world.
We belong to a culture of bold innovators, of people who believe that their skills, creativity, and passion can deliver solutions that can enhance people’s lives.
We create what's next, transforming our imagination into innovation.
We have an inclusive and collaborative environment to build and grow a career in a multinational company.
Here, everyone can be their authentic selves and be part of a community of talented and caring people, interacting with professionals around the world, made up of diverse backgrounds, cultures and industries.
We are encouraged to think differently and innovate through collaboration and experimentation.
We are constantly imagining new ways to bring value to our customers, through new ingredients, solutions, and ways of working.
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