APP SITE RELIABILITY ENGINEER (SRE)

The APP SRE / Production Support team is part of development that primarily focus on supporting TPM Application from the sustaining engineering point of view.
The team provides Level 2 support and offers a wide array of solutions that involve database updates, programming, scripting, and UI workarounds.
areer Level - IC3 Research, investigate, and resolve production issues in a timely manner Be part of an on-call rotation and provide after hour support Identify possible scenarios and resolution for new data fix or incidents Develop quick solutions for new production issues Collaborate with other team members (i.
., Cloud Eng., Cloud Ops, QA, Dev, and Product) for investigation and RCA Execute data change requests, inquiries, and reports from internal/external partners Provide technical contributions to GenAI projects as needed Obtain approval from necessary parties and stakeholders before applying updates in production Adhere to and enhance administrative, operational and technical policies and procedures Identify vulnerabilities and improvement opportunities; maintain records to develop a trend analysis that will drive improvement in Production support services Create ad hoc reports for internal/external users Improve automation by developing or enhancing prod support tools and utilities.
Be willing to work flexible hours Qualification & Skills A bachelor’s degree in computer science/engineering or equivalent At least 3-5 years of experience in Development and/or Production support An ITIL certification is preferred At least 1 year of experience in developing web applications using Python, Django/Flask.
At least 3 years of Production support experience with large enterprise system Strong SQL, PL/SQL skills Knowledge of Unix shell scripting Strong analytical, problem solving and communication skills Ability to work independently and multi-task to meet critical deadlines in a rapidly changing environment As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems.
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