ACCOUNT MANAGER

We are looking for an Account Manager
At Our Company, weve always believed that our customers are the heart and soul of our business. Thats why we need someone who can build and maintain longterm relationships with them. You will be the Keystone between our company and our customers to ensure their expectations are met. However account management isnt just about keeping customers happy. Its about identifying opportunities to grow our business. A great account manager is always on the lookout for upselling and crossselling opportunities. Its a critical role that requires a deep understanding of our customers and a dedication to delivering exceptional service.

Responsibilities
Assisting The Company in managing and building relationships with clients.
Providing support to clients by answering their queries, resolving their issues and providing guidance on our Service Status
Collecting, analyzing and summarizing data related to client accounts and our services to help the team make informed decisions.
Assisting our operations team in preparing reports, presentations and proposals for clients.
Coordinating with other teams such as marketing, operations, compliance and Sales to ensure smooth and continuous client experience.
Staying uptodate with the latest trends and client results from our services and operations.
In addition to the aforementioned responsibilities, the Manager of Professional Services may be required to perform other duties and tasks as assigned by their supervisor or upper management.

Who are we looking for
Strong analytical skills The ideal candidate for this role should have a proven ability to
analyze data, identify trends, and draw insights from datasets.
Communication skills The candidate should be able to effectively communicate datadriven
insights to operations and client teams in a clear and concise manner.
CS acumen The candidate should have a basic understanding of Customer Service
processes and techniques, and a desire to develop their skills in this area.
Sales acumen The candidate should have a basic understanding of sales processes and
techniques, and a desire to develop their skills in this area
Attention to detail The candidate should be highly detailoriented, with a keen eye for
accuracy and precision.
Selfmotivated The ideal candidate should be selfmotivated and able to work independently,
as well as collaboratively in a team environment.
Technical proficiency Familiarity with Excel, CRM systems, sales enablement tools, and
other sales technologies is a plus Looker, Hubspot, Microsoft Office

What do we offer
Weekly payment
Law and superior benefits
Excellent work environment
Professional growth opportunity
Fixed schedule Monday to Friday 8am to 4pm Saturday 9am to 2pm

Where will you be working
Hermosillo, Sonora

Interested
If youre ready to take your Career to the next level and maximize your earning potential, apply now
Please apply through this means by sending your CV or application, contact us for an immediate selection

Success in your process We are looking forward to meet you
Bolsa de trabajo México ofrecemos puesto de Account Manager para el sector de CallCenter Telemercadeo para Account Manager de Hermosillo. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.